Payment Terms All first time customers are required to prepay, including estimated freight. No
C.O.D.'s. Terms may be set up after the initial order, and take approximately 3-4 weeks to approve. Credit
terms are net 30 days from date of shipment. Prepayment orders are not placed into production until payment
has been received.
Cancellations All cancellations must be in writing and faxed to Adsun as soon as possible. NO VERBAL
CANCELLATIONS WILL BE ACCEPTED. This reduces additional charges incurred, such as art, screen & production
charges, materials & labor. All costs incurred prior to order cancellation will be invoiced. A 15%
restocking fee may apply.
Claims & Returns ALL CLAIMS MUST BE MADE IN WRITING WITHIN 10 DAYS FROM RECEIPT OF DELIVERY.
We reserve the right to inspect actual damaged goods, if any credits are to be given. Shipments returned
without written consent from Adsun will be refused and shipping charges will be at the expense of the
sender.
Returned Checks There will be a $25 (net) charge for returned checks.
Trademark Usage All copy or other material submitted by the customer for use by us in producing
the items ordered will be accepted by us as being submitted in full compliance with all applicable laws
regarding trademark, service mark, copyright, right of privacy, patent, or similar protection. Copy and
trademarks illustrated in this catalog are used to demonstrate product imprinting. This does not constitute
endorsement by any company of our product line.
Screen Wash Out For imprint color changes using the same screen, there will be a $25(G) wash out
charge.
Special Quotes We screen print, sand carve and pad print on various other items not shown in our
catalog. Contact Adsun for questions regarding the availability of a particular product. We can also quote
prices for quantities higher than what is shown in our catalog.
Imprint Colors Please refer to PMS colors whenever possible. (Pad printing and sand carved color
fills cannot color match PMS colors. Only primary colors are used.) Due to the nature of glass and ceramic
substrates, inks & firing conditions, we cannot guarantee an exact or identical color match, only
near tonal values may be expected. Ceramic inks may darken when used on dark colored items. UV inks are
used on sunshades and may darken when printed on mylar or nylon shades.
Freight Charges Unless otherwise specified, all shipments will be sent freight prepaid. We reserve
the right to submit additional freight billing from the carrier after the original invoice is issued for
miscellaneous fees including, but not limited to: inside delivery charges, residential delivery charges,
redelivery charges, address corrections, brokerage fees, etc., billed by the carrier after the first invoice
is generated. FREIGHT ESTIMATES BY THE FACTORY ARE NOT GUARANTEED and we cannot be responsible for the
final billing. Full value insured shipments must be clearly stated on your order. Any changes made to
the ship to address or method of shipment must be received in writing.
F.O.B. Points and Freight Claims Shipments are made F.O.B. Factory. Title to the goods passes to
the buyer upon tendering of goods to the carrier. Once the order has shipped, it is beyond our control
and we cannot guarantee on-time or safe delivery of goods. Recourse rests solely with the transportation
company. Title and responsibility for the goods passes to the buyer at the F.O.B. point, and claims for
damage and delays in transit must be filed with the carrier. All freight claims must be made within 10
days of shipment.
Billing and Shipping Addresses If the shipping address is different than the billing address, you
must specify the destination address on the purchase order. If this is not done, we will ship order to
billing address.
Inside and Residential Deliveries Orders requiring inside or residential delivery must be noted
on your order. Failure to do so may result in delayed delivery and additional freight charges forwarded
to you after the initial invoice is issued.
U.P.S. - FedEx - Parcel Post - Etc. IF YOU REQUIRE SHIPPING VIA A SMALL PACKAGE CARRIER, YOUR ORDER
WILL BE OVERPACKED INTO LARGE PROTECTIVE CARTONS AND A $5.62 (G) PER CARTON CHARGE WILL APPLY. This charge
will be incorporated into the final freight charge. If you experience breakage, we can initiate a claim,
but you must retain the original package at the original delivery location for possible carrier inspection.
Claims for damage must be filed within 10 days of shipment or no consideration will be given. NOTE: IF
YOU DECLINE THE USE OF THE OVER PACK CARTONS, NO CREDIT FOR BREAKAGE WILL BE HONORED. MINIMUM ORDER TO
REPLACE BREAKAGE IS 36 PIECES. We will not be responsible for lost or damaged goods shipped via Parcel
Post. There will be a $31.25(G) charge for special handling of Parcel Post shipments. Shipping via Parcel
Post will increase the post production shipping process by 2 business days.
Drop or Split Shipments There is a $7.50(G) charge for each drop or split shipment after the first
shipment. Drop or split shipments must be in full carton quantities. We will not be responsible for any
damaged order re-shipped from the first drop point.
Under a law in California some products containing certain substances listed by
the State of California, including lead and cadmium, may require warnings to consumers. This law is
referred to as "Proposition 65." Purchasers may want to check with their customers in California
and legal counsel concerning warning requirements under Proposition 65.
Prices Subject to Change Without Notice
Terms & Conditions
General Information
Sunshade Information
Normal Production Time Normal production time is 7-10 working days, after we receive art approval
and prepayment. 100% of prepayment is required, if you are not set up on terms. Allow extra time for shipments
during the Holiday seasons.
Rush Charges If an order is needed in less than 7 days, a rush charge will be applied. A minimum charge is $0.50(E) per shade. This is based on a one color imprint, and charges may vary, due to busy season or for more than one color.
Less Than Minimum Quantities For all sunshade orders, our minimum is 100 pieces. For less than minimum, there is a 25% up charge (50 piece minimum)
Screen Charges Screen charges are $110.00(E), per color. Reorders for the same item, with no changes to the artwork, will be $55(E) per color.
Halftone Charges Artwork requiring the use of halftones to achieve different shades of the same color will have a film charge of $62.50(G). Process films are $625.00(G)
Registration A REGISTRATION VARIANCE OF 1/8th OF AN INCH MAY OCCUR WITH MULTIPLE COLORS ON NYLON OR MYLAR SHADES! This tolerance is within industry standards and is considered acceptable. Up to four color imprints are direct screen printed on the AD-7 cardboard shades. (4-color process or spot) The nylon & mylar shades cannot hold tight registration, therefore require that the colors DO NOT TOUCH.
PMS Matching There is no charge for PMS matching, however we will get as close as possible with no guarantees.
Spec Samples For sunshades, a pre-production proof (PPP) is available for a $37.50(G) set-up plus $110(E) screen charge per color. Any artwork charges and shipping for the sample products will apply. No additional screen charges will be incurred as long as the artwork and screens remain unchanged.
Image Areas & Multiple Colors Each sunshade has a maximum image area, and actual size may vary based on artwork provided. This will be shown on the art approval that will be faxed to you. We can print multiple colors on most shades, however, the nylon & mylar shades require that the colors do not touch.
Standard Back Imprint The cardboard sunshades (AD-7) have a standard red imprint I NEED ASSISTANCE. PLEASE CALL POLICE on the back.
Also Available 4-color process on cardboard sunshades only. Special coupon area on cardboard shades.
Rush Charges If an order is needed in less than 7 days, a rush charge will be applied. A minimum charge is $0.50(E) per shade. This is based on a one color imprint, and charges may vary, due to busy season or for more than one color.
Less Than Minimum Quantities For all sunshade orders, our minimum is 100 pieces. For less than minimum, there is a 25% up charge (50 piece minimum)
Screen Charges Screen charges are $110.00(E), per color. Reorders for the same item, with no changes to the artwork, will be $55(E) per color.
Halftone Charges Artwork requiring the use of halftones to achieve different shades of the same color will have a film charge of $62.50(G). Process films are $625.00(G)
Registration A REGISTRATION VARIANCE OF 1/8th OF AN INCH MAY OCCUR WITH MULTIPLE COLORS ON NYLON OR MYLAR SHADES! This tolerance is within industry standards and is considered acceptable. Up to four color imprints are direct screen printed on the AD-7 cardboard shades. (4-color process or spot) The nylon & mylar shades cannot hold tight registration, therefore require that the colors DO NOT TOUCH.
PMS Matching There is no charge for PMS matching, however we will get as close as possible with no guarantees.
Spec Samples For sunshades, a pre-production proof (PPP) is available for a $37.50(G) set-up plus $110(E) screen charge per color. Any artwork charges and shipping for the sample products will apply. No additional screen charges will be incurred as long as the artwork and screens remain unchanged.
Image Areas & Multiple Colors Each sunshade has a maximum image area, and actual size may vary based on artwork provided. This will be shown on the art approval that will be faxed to you. We can print multiple colors on most shades, however, the nylon & mylar shades require that the colors do not touch.
Standard Back Imprint The cardboard sunshades (AD-7) have a standard red imprint I NEED ASSISTANCE. PLEASE CALL POLICE on the back.
Also Available 4-color process on cardboard sunshades only. Special coupon area on cardboard shades.
Glassware, Ceramic & Plastic Information
Normal Production Time Normal production time is 7-10 working days, after we receive art approval
and prepayment. 100% of prepayment is required, if you are not set up on terms. Allow extra time for shipments
during the Holiday seasons.
Rush Charges If an order is needed in less than 7 days, a rush charge will be applied. A minimum charge is $43.75(G) for a 4-6 day turnaround time, $62.50(G) for a 2-3 day turnaround, and $125(G) rush charge for 1 day turnaround. This is based on a one-color imprint, and charges may vary, due to busy season or for more than one color. Call for exact charges.
Less Than Minimum Quantities For screen & pad printing, our minimum order is 72 pieces. For less than minimum, there is an up charge of $45.00(G). Case quantities only.
Screen Charges For ceramics, glassware & plastics, charges are $47.50(G). Re-orders, with no changes to the artwork, will not incur any screen charges.
Registration A REGISTRATION VARIANCE OF 1/16th OF AN INCH MAY OCCUR WITH MULTIPLE COLORS! This tolerance is within industry standards and is considered acceptable. It may become necessary to use decals to hold specific registration tolerances for glassware & ceramics. Registration variances may vary with plastic products.
Overruns/Underruns We reserve the right to over ship or under ship by 5% on standard items and 10% on custom items. If exact quantity is required, a 5% surcharge on standard items and a 10% surcharge on custom items will be added to the cost of the product.
PMS Matching The cost for PMS color matching is $62.50(G) per color (not available for pad printing). Colors will be matched as close as possible, but cannot be guaranteed.
Spec Samples For screen pad printing, a pre-production proof (PPP) is available for a $31.25(G) set-up plus $47.50(G) screen charge per color. Any artwork charges and shipping for sample products will apply. No additional screen charges will be incurred as long as the artwork printed for the PPP remains unchanged. If the art is changed, new screen charges will apply. Due to differences in equipment, conditions and ceramic glazes, you may notice a variance between the sample and the final quantity production run. This is considered acceptable within the ceramic and glassware industry and must be considered acceptable.
Quality Quality control standards are maintained on all products. Due to inherent properties of glass, ceramic and plastic, imperfections may be evident from time to time and do not diminish the effectiveness or appeal of the product. Variations in materials, firing temperatures, glaze and imprint pigments may result in variances in color and appearance with ceramic & glassware, which is considered acceptable. Slight variations and tiny imperfections are not considered flaws. There may be slight differences in diameter, height and other dimensions in all products. Ounce capacities are approximate measures and may vary from production run to production run. These conditions are within acceptable industry standards.
Precious Metal 22k gold, microwavable gold, and palladium are available at an extra charge. Metallic imprint price is based on up to 4-square inches of total coverage. See individual product for pricing.
Decal Pricing Tight registration and fine detail may require the use of a ceramic ink decal. Decal orders require additional lead time and are subject to a 10% underrun. Min = 72 piece. Pricing available upon request. Please send art to decals@adsuninc.com for quote. DECALS ARE NOT DISHWASHER SAFE
Sand Carving Available on most ceramic and glassware, as well as sandstone, rocks, crystal, etc. Artwork may need to be altered (thickened) to be sand carved. Slight differences in color, size, and weight apply with natural items and are considered acceptable. Color fills may be necessary on some natural items.
6 sq. inch max - add to 1 color catalog price $10.00(G)
Stemware $6.25(G)
Personalization - 1-36 pcs. $6.25(G)
Color Fill $3.75(G)
Rush Charges If an order is needed in less than 7 days, a rush charge will be applied. A minimum charge is $43.75(G) for a 4-6 day turnaround time, $62.50(G) for a 2-3 day turnaround, and $125(G) rush charge for 1 day turnaround. This is based on a one-color imprint, and charges may vary, due to busy season or for more than one color. Call for exact charges.
Less Than Minimum Quantities For screen & pad printing, our minimum order is 72 pieces. For less than minimum, there is an up charge of $45.00(G). Case quantities only.
Screen Charges For ceramics, glassware & plastics, charges are $47.50(G). Re-orders, with no changes to the artwork, will not incur any screen charges.
Registration A REGISTRATION VARIANCE OF 1/16th OF AN INCH MAY OCCUR WITH MULTIPLE COLORS! This tolerance is within industry standards and is considered acceptable. It may become necessary to use decals to hold specific registration tolerances for glassware & ceramics. Registration variances may vary with plastic products.
Overruns/Underruns We reserve the right to over ship or under ship by 5% on standard items and 10% on custom items. If exact quantity is required, a 5% surcharge on standard items and a 10% surcharge on custom items will be added to the cost of the product.
PMS Matching The cost for PMS color matching is $62.50(G) per color (not available for pad printing). Colors will be matched as close as possible, but cannot be guaranteed.
Spec Samples For screen pad printing, a pre-production proof (PPP) is available for a $31.25(G) set-up plus $47.50(G) screen charge per color. Any artwork charges and shipping for sample products will apply. No additional screen charges will be incurred as long as the artwork printed for the PPP remains unchanged. If the art is changed, new screen charges will apply. Due to differences in equipment, conditions and ceramic glazes, you may notice a variance between the sample and the final quantity production run. This is considered acceptable within the ceramic and glassware industry and must be considered acceptable.
Quality Quality control standards are maintained on all products. Due to inherent properties of glass, ceramic and plastic, imperfections may be evident from time to time and do not diminish the effectiveness or appeal of the product. Variations in materials, firing temperatures, glaze and imprint pigments may result in variances in color and appearance with ceramic & glassware, which is considered acceptable. Slight variations and tiny imperfections are not considered flaws. There may be slight differences in diameter, height and other dimensions in all products. Ounce capacities are approximate measures and may vary from production run to production run. These conditions are within acceptable industry standards.
Precious Metal 22k gold, microwavable gold, and palladium are available at an extra charge. Metallic imprint price is based on up to 4-square inches of total coverage. See individual product for pricing.
Decal Pricing Tight registration and fine detail may require the use of a ceramic ink decal. Decal orders require additional lead time and are subject to a 10% underrun. Min = 72 piece. Pricing available upon request. Please send art to decals@adsuninc.com for quote. DECALS ARE NOT DISHWASHER SAFE
Sand Carving Available on most ceramic and glassware, as well as sandstone, rocks, crystal, etc. Artwork may need to be altered (thickened) to be sand carved. Slight differences in color, size, and weight apply with natural items and are considered acceptable. Color fills may be necessary on some natural items.
6 sq. inch max - add to 1 color catalog price $10.00(G)
Stemware $6.25(G)
Personalization - 1-36 pcs. $6.25(G)
Color Fill $3.75(G)
Artwork Specifications
Artwork Charges If typesetting is needed, we will try to match fonts as close as possible, but
cannot guarantee exact matches. If requested, color emails are $18.75(G) for typeset.
Supplying Artwork
• ON PAPER: Artwork must be printed from a high resolution printer. Crisp & clean edges are a must for quality printing. We will contact you if the artwork is not up to standards. If poor quality artwork is submitted and approved, we will not be responsible for illegible prints or choppy edges. $46.25(G) per hour to scan and redraw.
• EMAIL: Artwork can be sent via email to art@adsuninc.com. ALL ART SUBMITTED MUST BE PC FORMATTED! Vectorized artwork is preferred. We prefer .eps and .pdf files, but will accept CorelDraw 11 or older, and Adobe Illustrator 12 or older. Artwork must be color separated and in BLACK AND WHITE. We'd prefer to have a color composite, but is not required. Please make sure your art is converted to curves to avoid font problems.
NO JPEG, BMP, OR DOC FILES ALLOWED! We will accept TIFFs, but only @ 600 dpi or larger.
• ON DISK: We can accept artwork on 3.5" floppy disk, CD, or Zip 100MB. Please refer to the formatting requirements noted above.
Color Matching PMS color matches are available for a $62.50(G) charge, (except for sunshades, sand carved color fills and pad printing) but an exact color match is NOT guaranteed, due to the nature of the firing process. Certain colors, such as pinks, purples, light greens and fluorescents cannot be matched exactly. Colors may vary from samples, original order and re-orders.
Sizing Artwork Please specify all art positions and sizes on the purchase order. If there are discrepancies, we will size and place the art to our specifications. You will receive a paper proof, for your signature, before production. WE HAVE SPECIFIC MAXIMUM DECORATION AREAS FOR ALL ITEMS, AND CANNOT EXCEED THOSE DIMENSIONS DUE TO REGISTRATION, DISTORTION AND SMEARING. You can send the art to size, or we will size it for you. Artwork that is needed for sand carving or decals may need to be altered, due to the shape or taper of the specific item. There will be an art charge of $46.25(G) per hour.
Paper Proofs All artwork to be used in the production of your product will be faxed to you on an approval form, with item, quantity and ink color(s). No charge for first proof. Any changes thereafter will be billed at $15.00(G)These proofs are your final look at artwork before entering production, and MUST be approved and faxed back in a timely manner. In most cases, orders will be completed in 7-10 business days after art approval and/or prepayment is received. Seasonal rushes may require longer production times. If you have changes to the artwork, please specify on the proof and fax back. Extra time spent on changes to the artwork may result in art charges (see Artwork charges). YOUR SIGNED APPROVAL IS OUR AUTHORIZATION FOR PROCESSING AND IS CONSIDERED FINAL FOR INVOICE PURPOSES.
Capabilities Decorations may be selected in a variety of colors with a commercially acceptable standard registration tolerance of plus or minus 1/16th of an inch. It is not possible to exactly duplicate all colors. Slight differences may occur when the same ink is used on glass versus ceramic items or even on different runs of ware.
Additional Information Please refer to General Information for additional information that may not be covered in these Art Specifications, or call Adsun for more details.
Supplying Artwork
• ON PAPER: Artwork must be printed from a high resolution printer. Crisp & clean edges are a must for quality printing. We will contact you if the artwork is not up to standards. If poor quality artwork is submitted and approved, we will not be responsible for illegible prints or choppy edges. $46.25(G) per hour to scan and redraw.
• EMAIL: Artwork can be sent via email to art@adsuninc.com. ALL ART SUBMITTED MUST BE PC FORMATTED! Vectorized artwork is preferred. We prefer .eps and .pdf files, but will accept CorelDraw 11 or older, and Adobe Illustrator 12 or older. Artwork must be color separated and in BLACK AND WHITE. We'd prefer to have a color composite, but is not required. Please make sure your art is converted to curves to avoid font problems.
NO JPEG, BMP, OR DOC FILES ALLOWED! We will accept TIFFs, but only @ 600 dpi or larger.
• ON DISK: We can accept artwork on 3.5" floppy disk, CD, or Zip 100MB. Please refer to the formatting requirements noted above.
Color Matching PMS color matches are available for a $62.50(G) charge, (except for sunshades, sand carved color fills and pad printing) but an exact color match is NOT guaranteed, due to the nature of the firing process. Certain colors, such as pinks, purples, light greens and fluorescents cannot be matched exactly. Colors may vary from samples, original order and re-orders.
Sizing Artwork Please specify all art positions and sizes on the purchase order. If there are discrepancies, we will size and place the art to our specifications. You will receive a paper proof, for your signature, before production. WE HAVE SPECIFIC MAXIMUM DECORATION AREAS FOR ALL ITEMS, AND CANNOT EXCEED THOSE DIMENSIONS DUE TO REGISTRATION, DISTORTION AND SMEARING. You can send the art to size, or we will size it for you. Artwork that is needed for sand carving or decals may need to be altered, due to the shape or taper of the specific item. There will be an art charge of $46.25(G) per hour.
Paper Proofs All artwork to be used in the production of your product will be faxed to you on an approval form, with item, quantity and ink color(s). No charge for first proof. Any changes thereafter will be billed at $15.00(G)These proofs are your final look at artwork before entering production, and MUST be approved and faxed back in a timely manner. In most cases, orders will be completed in 7-10 business days after art approval and/or prepayment is received. Seasonal rushes may require longer production times. If you have changes to the artwork, please specify on the proof and fax back. Extra time spent on changes to the artwork may result in art charges (see Artwork charges). YOUR SIGNED APPROVAL IS OUR AUTHORIZATION FOR PROCESSING AND IS CONSIDERED FINAL FOR INVOICE PURPOSES.
Capabilities Decorations may be selected in a variety of colors with a commercially acceptable standard registration tolerance of plus or minus 1/16th of an inch. It is not possible to exactly duplicate all colors. Slight differences may occur when the same ink is used on glass versus ceramic items or even on different runs of ware.
Additional Information Please refer to General Information for additional information that may not be covered in these Art Specifications, or call Adsun for more details.
